Monitoring
Monitoring service
We offer all our clients a state of the art 24/7 monitoring service. The control room is fully equipped to handle any activation event received from the client’s alarm system or person. Many of the mundane functions are handled by the sophisticated monitoring software, thus freeing up the operators to deal with the high priority signals immediately. These professionally trained operators are ready to assist clients, or despatch reaction vehicles at an instants notice..
Through the use of one or more of our communication paths, i.e. our own dedicated radio network, landline communicators, or even cellular technologies, the signals are almost always guaranteed to reach us. Dependant on the signal event received, either an automated and/or operator action may be carried out.
Additionally to the conventional monitoring of dedicated alarm equipment, we have recently added a new Cell-Response service. This service requires no alarm system to be installed, merely to own a cellular phone.
The golden rule instilled in the control room operators is that should he have any doubt, regarding the security of a client's premises, he shall dispatch the armed response.
Our control room meets all the high standards of SAIDSA, thus ensuring that the control room will continue to function through any hazard.
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